Shipping Policy
Legal disclaimer
All Things Global LLC is not liable for any indirect, incidental, or consequential damages related to shipping delays, errors, or third-party carrier performance. By ordering from us, you release us from legal responsibility related to third-party fulfillment and delivery processes.
Shipping Policy
Last Updated: 07/01/2025
This Shipping Policy applies to All Things Global LLC and its affiliated brands, including but not limited to:
• Smart Trapper Clothing Co.
• Do Something Great Entertainment (merchandise)
• Smart Trapper Business Builder™ (physical materials)
By placing an order with us, you agree to the terms and conditions of this Shipping Policy and accept all legal responsibilities stated herein.
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1. Order Processing Times
Orders are typically processed within 3–5 business days after payment is received. Processing times may be extended during peak periods or product launches.
• Orders placed on weekends or holidays will begin processing the next business day.
• Digital products are delivered immediately or within 24 hours via email or download link.
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2. Shipping Methods and Delivery
We partner with third-party carriers (e.g., USPS, UPS, FedEx, DHL, or Printful) to ship physical products.
• Estimated Delivery Time: 5–10 business days (domestic U.S.) after processing
• Expedited Shipping: Available upon request and subject to additional charges
• International Shipping: Available on select items with longer delivery windows (7–21 days)
Shipping times are estimates and not guaranteed. Delays caused by the carrier, weather, or customs are outside of our control.
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3. Shipping Rates
Shipping fees are calculated at checkout based on order weight, shipping method, and destination. Occasionally, we may offer free shipping promotions which will be clearly stated.
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4. Tracking Your Order
Once your order has shipped, a tracking number will be provided via email. You may use the provided carrier link to track your package.
If you do not receive tracking details within 5 business days, contact us at:
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5. Incorrect or Incomplete Address
Customers are responsible for ensuring the correct delivery address is provided. We are not liable for packages lost or delayed due to:
• Misspelled or incomplete address
• Missing apartment/suite number
• Unclaimed packages returned to sender
Re-shipment will require additional shipping fees.
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6. Lost, Damaged, or Stolen Packages
Once your order leaves our facility or third-party fulfillment center, All Things Global LLC is not responsible for any lost, damaged, or stolen packages.
If your order arrives damaged or is missing items, please contact us within 5 business days of delivery to file a claim. We may request photos for documentation purposes.
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7. Returns Due to Shipping Issues
If a package is returned to us due to delivery failure (e.g., incorrect address, refused delivery), we will contact you for redelivery options. Shipping fees are non-refundable, and the customer is responsible for any re-shipment costs.
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8. Legal Disclaimer
All Things Global LLC is not liable for any indirect, incidental, or consequential damages related to shipping delays, errors, or third-party carrier performance. By ordering from us, you release us from legal responsibility related to third-party fulfillment and delivery processes.
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9. Contact Information
For shipping questions or concerns:
All Things Global LLC
📍 224 Turnersburg Highway suite 1029 Statesville, NC 28677
📞 (980) 362-6734